Part-time Receptionist – Total Media

We are committed to diversity & inclusion and providing equal opportunities for everyone. We are dedicated to ensuring our processes are free from any form of discrimination or bias, right from the application process to life as part of the Total Media team!

The role

What you’ll be doing
Alongside reception duties, this varied role also encompasses administration responsibilities, so no day is ever the same. We are looking for someone with a real passion for reception, who thrives in client-facing roles and wants to pursue a career in office support. This is an entry-level role so we do not expect a great deal of experience, however, a positive, can-do attitude is essential. This is a great opportunity to work in a varied role and would be perfect for an all-rounder who enjoys brightening people’s days.

What we are looking for
We are looking for an enthusiastic, professional, friendly person who loves creating a great first impression on the front desk of a sociable agency based in Soho. You should approach your role with a fun, can-do, helpful attitude at all times. Having the ability to work as part of a team and as an individual is essential as well as being able to carry out tasks using your own initiative. You must be prepared to learn quickly and take on responsibility and have a keen eye for detail and the ability to priorities tasks in busy situations.

More about the role…

• Meet and greet visitors, creating a fantastic first
• Responsible for answering and
transferring calls and taking messages
• Preparing lunches and refreshments for meetings
• Booking couriers and taxis and sorting post
• Manage meeting room booking system
• Execute morning, midday and evening checklists
• Order kitchen, stationery and ad hoc supplies
• Daily use of Microsoft packages such as Outlook,
Word, PowerPoint and Excel
• Assisting with other varied tasks

A bit about us
Total Media is an independent media planning & buying agency which was founded by Mike Sell in April 1982 with a mission to shake up a network dominated industry. 40 years on and we are still proudly independent and Mike is still our Chairman, however we have grown in size with over 130 employees across 3 UK offices in London, Manchester and Solihull, as well as having our own research consultancy, Behave, and being part of the largest independent media network, Media plus. We are the only media agency built on the principles of behavioural science. We combine best in class media, data & research to deliver authentic, creative and effective media solutions that address real influences of people’s behavior. We work across the full spectrum of media planning and buying, with fantastic teams dedicated to client servicing, broadcast, digital, data, research and content production. And not forgetting our various teams (D&I, Fun Factory, Green, Outreach, Wellbeing) across the agency who work to promote a happy, healthy and inclusive culture. Last, but certainly not least, we are hugely proud to be the first UK independent media agency to achieve B Corp UK status, joining a wide range of industries who are dedicated to building a more sustainable economy.

The benefits
Pension: Once you’ve been with us for 3 months, you’ll be enrolled into our pension scheme. We’ll match your contributions up to 5%.
Private Medical Insurance, healthcare and life assurance: When you’ve passed your probation, you’ll have the opportunity to use our private medical insurance, healthcare and life assurance schemes. Interest free season ticket loan: Travel costs can be eye-wateringly expensive. We can provide you with a season ticket loan once you’ve passed probation.
Holiday entitlement: Our holiday entitlement will be set out in your contract, and once you’ve worked with us for over 12 months, you’ll also get a day off for your birthday, as well as additional wellbeing days off.

Charity/Volunteering entitlement:

We think people who volunteer their time for charitable causes deserve a little recognition. We give staff a day off for charitable work and an extra day to be used supporting our partner charity, Young Westminster Foundation. Referral scheme: Know a fantastic candidate for Total Media Group? We pay a bonus of £1,000 to any eligible member of staff who introduces an applicant employed as a result.


  • Flexible working based on core hours of 10am-4pm, with early finish Fridays
  • Agile working including hotdesking and working from home opportunities
  • Industry leading parental schemes and family policies such as enhanced maternity, paternity and shared
    parental leave policies. It also includes but is not limited to flexible working arrangements, returning parents coaching and continued tailored support to help you balance your family and work life.
  • Walking weekend away each year Brilliant Summer and Christmas parties, and themed Thursday events
  • Discounts to Nuffield Health Wellbeing facilities
  • Award winning training

The Institute of Practitioners in Advertising run various qualifications throughout the year, both online and offline. We support our members of staff in obtaining these qualifications in every way we can. We have a dedicated team of Mental Health First Aiders across our offices who are always on hand to support our people. We also have multiple external Mental Health resources that our employees have access to. Opportunities to get involved in our culture teams spanning the environment, carbon neutrality, diversity &
inclusion, wellbeing, outreach, as well as making sure we have fun on the way!